You flushed, and the shower drain in the basement started gurgling. Minutes later, raw sewage was coming up through the floor drain and both toilets. This is Category 3 blackwater, loaded with bacteria and viruses, and it is not something to mop up with household cleaners.
One free call connects you with an independent local specialist. Areas served include zip codes 56479.

We are a referral line, not a contractor. Calls are routed to independent local pros around Staples who handle biohazard sewage cleanup, not just clean-water leaks.
Crews wear disposable coveralls, nitrile gloves, rubber boots, eye protection, and respirators so pathogens do not leave the work area on their clothes.
Containment walls and HEPA filtration keep sewage odors and particles from spreading through the house.
Each contractor carries independent licensing and insurance. Ask for proof before work begins, especially for biohazard work.
You get a written estimate that covers removal, disinfection, and drying before work starts.

Sewage cleanup follows a strict order: contain, remove, clean, disinfect, verify, then dry. Skipping a step can leave pathogens behind long after the smell is gone.

Liquid sewage and solids are extracted with dedicated equipment and disposed of according to local rules, not dumped down another drain.
Anything porous that absorbed sewage, like carpet, drywall, and insulation, is removed and bagged.
Concrete, framing, and tile are cleaned and disinfected with EPA-registered products at the correct dwell time.
After disinfection, HEPA air scrubbers and odor control treatments remove lingering sewage odor from the air and structure.
Cleanliness is checked, sometimes with ATP swab testing, before drying gets the area ready for rebuild.
Tell dispatch which drains are backing up and how far the sewage spread.
A local contractor calls back with an arrival window and reminds you to keep everyone away from the contaminated area.
Containment goes up first, then the pro maps the contamination and provides a written quote.
Sewage and damaged materials come out, everything is sanitized and dried, and you will be pointed to a plumber if the line needs work.
Stop using water and keep everyone away. Help can be on the way now.
Our main line backed up into the basement. They sealed it off, suited up, removed everything contaminated, and the smell was completely gone.
Carmen E.Main line backup, basementHonest about what had to be thrown away and why. I appreciated the explanation.
Steve R.Toilet overflow into finished roomWith kids in the house, I wanted it contained. The plastic barrier and air scrubber kept it all downstairs.
Jenna P.Sewage backup, family homeThey recommended a plumber to camera the line afterward. Turned out to be tree roots. Glad we found it.
Omar H.Recurring sewer backup

It is Category 3, meaning grossly contaminated. That category triggers full biohazard protocols.
It depends on the size of the backup and where it is. Small contained areas may be fine with containment in place. Large backups, or households with infants, elderly, or immune-compromised people, often warrant staying elsewhere.
A very small hard-surface spill can be cleaned with gloves, boots, and a disinfectant. If sewage reached carpet, drywall, or a large area, professional cleanup is the safer choice.
Many standard policies exclude sewer backup unless you have a specific sewer or drain backup endorsement. Check your policy with your agent.
Tree roots, grease clogs, damaged pipes, and city sewer overloads are the usual culprits.
No. We connect you with independent local pros. Verify their license and insurance before work starts.

Calls from Staples and zip codes such as 56479 are routed to local biohazard-equipped pros.
See nearby cities in the list below.
